N

Network Incident Tracker 2.0

CiscoNet Solutions – Freeware – Windows

Streamline Your Incident Management with Network Incident Tracker

Pete Milner

CiscoNet Solutions' Network Incident Tracker offers a robust platform for efficiently managing and resolving network incidents, ensuring minimal downtime and optimized performance.
2025 Editor's Rating
Overview The Network Incident Tracker is designed as a support tool for Network Engineers. It is comprised of an incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases. The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands. Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design. Advantages ? Effective support center for network engineers. ? Easy launch 15 common network support tools. ? Leverage hundreds of hours of network support work. ? Identify patterns, correlations and deficiencies with network. ? Eliminate cumbersome time-consuming help desk searches. ? Decrease time spent on problem resolution. ? Easy drop down menus for common support categories. ? Works with Microsoft Excel 2010 and 2013 ? Workbook protected for security. Fast Click Applications ? Ping ? Traceroute ? PuTTY ? NSLookup ? Wireshark ? NetStat ? PathPing ? Web Skype ? IOS Download ? Cisco TAC ? Subnet Calculator ? End of Sale (EoS) ? Speed Test ? TCP/UDP Ports ? Cisco Support Forum

Overview

Network Incident Tracker is a Freeware software in the category Internet developed by CiscoNet Solutions.

The latest version of Network Incident Tracker is 2.0, released on 01/08/2016. It was initially added to our database on 07/15/2015.

Network Incident Tracker runs on the following operating systems: Windows.

Network Incident Tracker has not been rated by our users yet.

Pros

  • User-friendly interface that allows for easy navigation and operation.
  • Real-time tracking of network incidents for rapid response and management.
  • Integration capabilities with existing Cisco network management tools and systems.
  • Comprehensive reporting features that help in analyzing trends and improving network performance.
  • Customizable alerts and notifications to keep stakeholders informed about incidents and updates.

Cons

  • Licensing costs may be high for smaller organizations or individual users.
  • Requires a certain level of technical knowledge to fully utilize all features.
  • May require ongoing maintenance and updates which can lead to additional costs.
  • Integration with non-Cisco products may present challenges or limitations.
  • Potentially steep learning curve for new users unfamiliar with Cisco products.

FAQ

What is Network Incident Tracker?

Network Incident Tracker is a software developed by CiscoNet Solutions that helps in tracking and managing network incidents and outages within an organization.

What are the key features of Network Incident Tracker?

The key features of Network Incident Tracker include real-time incident monitoring, automated incident ticketing, incident reporting and analytics, integration with network monitoring tools, and customizable incident escalation workflows.

How can Network Incident Tracker benefit an organization?

Network Incident Tracker can benefit an organization by reducing downtime through faster incident resolution, improving incident management processes, enhancing network performance monitoring, and providing insights for proactive network maintenance.

Is Network Incident Tracker suitable for small to large enterprises?

Yes, Network Incident Tracker is designed to cater to the needs of both small businesses and large enterprises seeking effective network incident management solutions.

Can Network Incident Tracker integrate with existing network infrastructure?

Yes, Network Incident Tracker is designed to seamlessly integrate with various network monitoring tools, ticketing systems, and IT service management platforms to ensure smooth interoperability.

Does Network Incident Tracker offer customizable incident escalation workflows?

Yes, Network Incident Tracker provides the flexibility to create custom incident escalation workflows based on the organization's specific requirements and operational processes.

What kind of reporting and analytics capabilities does Network Incident Tracker offer?

Network Incident Tracker offers comprehensive reporting and analytics features that enable organizations to track incident trends, measure response times, analyze root causes of incidents, and make data-driven decisions for improving network performance.

Is Network Incident Tracker user-friendly and easy to set up?

Yes, Network Incident Tracker is designed with a user-friendly interface and intuitive setup process to enable quick deployment and ease of use for IT teams responsible for managing network incidents.

Does Network Incident Tracker offer real-time incident monitoring alerts?

Yes, Network Incident Tracker provides real-time alerts and notifications for network incidents, enabling IT teams to respond promptly to issues affecting network performance and availability.

Can Network Incident Tracker help in documenting incident resolution processes?

Yes, Network Incident Tracker includes features for documenting incident resolution procedures, capturing relevant information related to incidents, and maintaining records for compliance and audit purposes.


Pete Milner

Pete Milner

I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.

Latest Reviews by Pete Milner

Screenshots (Click to view larger)

Latest Updates


PlayOn 5.0.260

PlayOn: Seamless Streaming for Your Favorite Content

Chromium 136.0.7103.49

Chromium BSU: A Fast-Paced Top-Down Shooter Game

Google Chrome 136.0.7103.49

Fast and Versatile Web Browser

RoboForm 9.6.8.8

Effortlessly manage your passwords with RoboForm

IDrive Online Backup 7.0.0.34

IDrive: Reliable Online Backup Solution for Everyone

Image Tuner 10.1

Effortless Image Resizing with Image Tuner
Download not yet available. Please add one.

Stay up-to-date
with UpdateStar freeware.

Latest Reviews

Microphone Live Microphone Live
Transform Your Voice with Microphone Live by Von Bruno
中國信託行動銀行 Home Bank 中國信託行動銀行 Home Bank
Revolutionary Banking Experience at Your Fingertips
Controller: Aircraft for Sale Controller: Aircraft for Sale
Find Your Dream Aircraft with Sandhills Global
Tiger Multiplayer - Siberia Tiger Multiplayer - Siberia
Experience the Wild in Tiger Multiplayer - Siberia
Handwriting To Text Recognizer Handwriting To Text Recognizer
Transform Your Handwritten Notes into Digital Text with Ease
Fit 3D! Fit 3D!
A Unique Fitness Revolution: Fit 3D! by SDP Games SAS
UpdateStar Premium Edition UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition!
Microsoft Visual C++ 2015 Redistributable Package Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package!
Microsoft Edge Microsoft Edge
A New Standard in Web Browsing
Google Chrome Google Chrome
Fast and Versatile Web Browser
Microsoft Visual C++ 2010 Redistributable Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications
Microsoft Update Health Tools Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date!